That makes it tougher for operators to find quality drivers, techs and customer service staff, because the convenience services industry is hard work. Companies like Amazon, Starbucks and other tech innovators (despite the calls for unionization at many) have elevated pay and benefits. What has changed is the job market itself. Hiring quality people, keeping them motivated and ultimately converting them into loyal team members has never been easy. In reality, there is nothing new about it. It is easy to suggest that it’s never been so tough to hire and earn loyalty among employees. Often, operators will frame the conversation in a context that makes it seem to be a new condition, attributable to the pandemic, Generation Z, “quiet quitting” or the “great resignation,” all popular new reasons for staffing mayhem. One chronic business issue that I frequently hear about is lack of loyalty among employees.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |